Information on the current situation
The spread of the coronavirus is increasingly affecting public life in Germany and Europe. We have therefore taken measures to protect our employees and thus prevent further spread of the virus. However, our team is working with all its energy to continue processing your complaints. Nevertheless, there may be some delays at the moment. We apologize for this!
You can use this form to report objectionable online content. Fields marked with an asterisk are required. For complaints about child or youth sexual abuse material, no e-mail address is required; however, you will not receive any information about complaint handling. In all other cases, a non-existent or invalid e-mail address will cause us to treat the complaint as anonymous and we reserve the right not to process it.
Further details can be found in the data protection declaration
The FSM will respect the privacy of the complainant. The FSM will treat the complainant’s personal data as confidential and will make such data available to third parties only if it is legally obliged to do so or if the complainant has consented to this. The FSM hereby points out that the complainant’s personal data will be processed electronically. Following the conclusion of a complaints procedure, the saved data will be deleted.
In the case of data that is clearly incorrect or incomplete, we expressly reserve the right not to process your complaint (exception: complaints dealing with content involving child pornography will be dealt with even if they contain no information other than the place where the content was found). Please therefore make sure that the data you provide is correct.
In case you want to complain against the formal hotline procedure please use the escalation email address beschwerdestellenleiter[at]fsm.de.